Sage KnowledgeSync business activity monitoring:
A Smoke Detector for Your Business

Business Activity Monitoring

Every organization has critical information and transactions that need monitoring. A prospect who has not been followed-up with; a contract that is about to expire; a pricing error. Sage KnowledgeSync monitors all your business data – both within your Sage Software product lines, and beyond. Providing every organization with much-needed Exception Management, Sage KnowledgeSync identifies and responds to conditions that fall outside of an organization’s standard operating procedures and enables organizations to avoid saying “If only we had known.”

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Automatic Form, Document, & Report Delivery

Most organizations today spend far too much time manually running, distributing, and delivering various forms, documents, and reports to both their internal employees and external clients and partners. Sage KnowledgeSync automates both the production and delivery of such documents, whether it’s sending quotes, invoices, or letters to clients, or distributing analytical reports to an organization’s own managers and executives. Using the industry-standard Crystal Reports, Sage KnowledgeSync generates forms and documents when needed – or when business conditions demand it – and delivers this information to the right people at the right time.

Intelligent Workflow & Business Process Automation

Sage KnowledgeSync does more than just send alerts; it triggers “workflow” to update your applications, schedule intelligent tasks, and move information between an organization’s disparate software systems. Whether it’s to update a client’s history based on the receipt of an email message from them, or to schedule a phone call for a prospect who has not been contacted within the last week, Sage KnowledgeSync gives organizations the means to automate (and monitor) critical business processes.

Featuring a range of built-in customization options, Sage KnowledgeSync can be quickly and easily modified to meet customer-specific requirements. Our nationwide network of business partners offers hundreds of off-the-shelf, industry-specific enhancements designed to help customers make the most of their software investments.

If you would like to request more information about this product, please fill out the request information form here.

(Used with permission from Sage Software, Inc.)